Payment Policy
At My Custom Undies (a brand operated by MIREVOUX LLC), we are committed to providing you with a secure, transparent, and seamless checkout experience. Please review our accepted payment methods and security practices below.
Accepted Payment Methods
To ensure the highest level of security for our customers, we exclusively use PayPal as our payment processor. Through the PayPal platform, we accept the following payment options:
- PayPal Balance: Pay directly and instantly using your existing PayPal account.
-
Credit & Debit Cards (Guest Checkout): You can pay using major credit and debit cards through PayPal’s secure guest checkout. You do not need to have or create a PayPal account to use this feature. We proudly accept:
- Visa
- MasterCard
- American Express
- Discover
Payment Process and Currency
- When you are ready to complete your purchase, proceed to the checkout page.
- Fill in your shipping information and select PayPal to proceed with payment.
- You will be securely redirected to the PayPal interface. Here, you can either log in to your PayPal account or select the "Pay with Debit or Credit Card" option to use the Guest Checkout.
- Once your payment is successfully processed, you will be redirected back to the My Custom Undies website, and an order confirmation will be sent to your email.
- Currency: All transactions on our store are listed and processed in USD (United States Dollars).
Payment Security
Protecting your personal and financial information is our top priority. All transactions are fully encrypted and processed directly through PayPal's secure gateway. MIREVOUX LLC does not collect, process, or store your credit card numbers or sensitive financial data on our servers at any time.
Contact Us
If you experience any issues during the checkout process or have any questions regarding your payment, please reach out to our customer support team:
- Email: support@mycustomundies.com (We prioritize and respond to all inquiries via email)
- Business Hours: Monday – Friday, 9:00 AM – 5:00 PM MT
- Business Address: 1500 N GRANT ST, STE N, Denver, CO, 80203, US (Please note: This address is for administrative purposes only; no retail services or returns are available at this location.)