Customer Support
Helpful communication before, during, and after each order.
Build with us
Careers At My Custom Undies
Join an online personalized underwear brand where ecommerce, creative design, customer experience, fulfillment, and digital marketing turn personal ideas into memorable gifts.
Creative ecommercePersonalized productsCustomer-focused work
Talent BoardFuture opportunities
CSCustomer SupportCustomer experience
DXDesign & PersonalizationCreative production
EOEcommerce OperationsOrder workflows
MKMarketing & GrowthDigital acquisition
Open roles vary by business needs.
Make ideaswearable
♥
Join a personalized underwear brand
One Customer Idea Connects Many Teams
My Custom Undies serves customers looking for funny, intimate, and personal gifts for birthdays, anniversaries, Valentine’s Day, parties, and long-distance relationships.
As a print-on-demand business, our work connects ecommerce, personalization, digital design, support, fulfillment, and online marketing.
Introduce Yourself →
Custom
Order Customer Support Digital Design Fulfillment Ecommerce & Marketing
Order Customer Support Digital Design Fulfillment Ecommerce & Marketing
YOUCandidate ProfileWhat helps people succeed here
01Detail-orientedAccurate with names, photos, sizes, and order details.
02ResponsibleOwns tasks and follows custom workflows carefully.
03Clear communicatorWrites practical, helpful, easy-to-understand updates.
04Customer-mindedUnderstands ecommerce and personalized gift expectations.
Personalized products depend on accurate customer information, so attention to detail matters in every role.
Who we look for
People Who Care About The Details
We look for people who understand ecommerce, customer experience, and personalized products. Team members should be comfortable handling custom order information carefully and communicating clearly.
Privacy matters: Our work may involve personal names, photos, private messages, sizes, and delivery information. These details should always be handled respectfully.
Areas we may hire for
Where Your Skills May Fit
Open roles can vary based on business needs, order volume, and operational priorities.
Ecommerce Operations
Store workflows, order details, and day-to-day coordination.
Graphic Design
Product personalization and custom design preparation.
Order Review
Fulfillment coordination and personalization accuracy.
Content & SEO
Useful content that explains products and supports discovery.
Paid Advertising
Campaign execution, testing, and digital growth.
Email & Retention
Lifecycle communication and customer relationships.
Product Research
Merchandising ideas, category opportunities, and product fit.
These are potential hiring areas, not a guarantee that every role is currently open.
Working with custom products
Care At Every Step Of The Customer Journey
Each product is made for one customer, so every team contributes to the quality of the final gift.
Check Personalization
Review names, photos, sizes, text, and order details for accuracy.
Answer Questions
Help customers understand products, designs, and order progress.
Support Quality
Help design and fulfillment workflows stay consistent.
Build The Experience
Make personalized shopping clearer, easier, and more reliable.
Our work values
Five Principles That Guide The Work
Clear communication, practical problem-solving, and reliable execution support every custom order.
Accuracy In Customer Order Details
Names, photos, sizes, text, and delivery information must be handled carefully.
Respect For Private Personalization
Customer images and messages deserve thoughtful, professional handling.
Fast And Helpful Communication
Clear responses help customers make confident decisions.
Consistent Workflow Quality
Reliable processes support custom products from order to delivery.
Continuous Ecommerce Improvement
We look for practical ways to make the customer experience better.
Remote and operational opportunities
Different Roles Need Different Ways Of Working
Some opportunities may be remote, while others depend on partner workflows, operational needs, or fulfillment coordination.
Focused, Independent Online Work
Remote candidates should be comfortable working through digital tools and written communication.
Online tools and task trackingClear written updatesIndependent work habitsReliable time management
Careful Process And Workflow Coordination
Operational opportunities may involve order-related details, partner processes, and fulfillment support.
Follow clear proceduresManage order details carefullyCoordinate partner workflowsMaintain consistent execution
Application Form
* Required fields
Business information
My Custom Undies Is Operated By MIREVOUX LLC
Applications and career questions may be sent during the listed Mountain Time business hours.
Legal business nameMIREVOUX LLC
Business address1500 N Grant St Sten Denver, CO 80203, United States
Business hoursMonday–Friday
9:00 AM–5:00 PM Mountain Time
9:00 AM–5:00 PM Mountain Time
Build Personalized Underwear With Us
If you enjoy ecommerce, creative gifting, personalized products, and customer-focused work, we would like to hear what you can contribute.